Floor Steward

Floor Steward / Business Support Team Coordinator

Location: Kingston (Unilever Site)
Salary: £14.62 per hour + excellent benefits
Working Hours: 40 hours per week, Monday to Friday (07:30–16:00 or 08:30–17:00)
Contract Type: Permanent, Full Time

Job Introduction

At Sodexo, we pride ourselves on delivering exceptional workplace experiences. We are currently seeking a reliable and experienced Floor Steward / Business Support Team Coordinator to join our team at the Unilever Kingston site. In this key role, you will be the central point of contact for a range of soft services, ensuring that operations run smoothly and our client’s expectations are not just met – but exceeded.

If you're someone who thrives in a fast-paced, high-profile environment, with a “can-do” attitude and strong AV knowledge, we want to hear from you.

Main Responsibilities

• Provide daily coordination and support for AV and meeting room setups.

• Act as the main floor steward for all soft service requests and first-line queries.

• Liaise with service partners, suppliers, and internal teams to resolve operational issues.

• Conduct regular floor walks, reporting faults or hazards and escalating where necessary.

• Support in maintaining consistent presentation standards across floors and communal areas.

• Deliver first-class customer service, representing Sodexo in a professional and proactive manner.

• Work collaboratively as part of a high-performing team focused on continuous improvement.

Ideal Candidate

• Proven experience in AV support and front-of-house or facilities roles.

• Strong knowledge of Microsoft systems and workplace technology.

• A responsible team player who takes initiative and manages their time well.

• Confident communicator, comfortable engaging with clients and stakeholders at all levels.

• Positive attitude with a commitment to delivering service excellence every day.

What We Offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer:

• Free onsite gym

• Discounted staff shop

• Free parking

• Full training and uniform provided

• 20 days holiday rising to 33 days with service (including bank holidays)

• Sodexo Rewards Programme

• Access to a 24hr virtual GP service

• The Sodexo Discounts Scheme – great savings for you and your family, available all year round

Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is KT1 2BA.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 53 countries, serving over 100 million consumers each day.

We're committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We’re happy to talk flexible working – this role is site-based, but we’ll always consider how we can support your work-life balance.

Ready to join us? Apply now and make a real impact every day